22bd bet's Privacy Policy — Your information is completely secure

1 Introduction

Welcome to 22bd bet. Our Privacy Policy explains what information we collect when you use this platform, how that information is used, and the steps we take to keep it safe.

22bd bet is committed to providing a safe, transparent, and trustworthy online gaming environment for users in Bangladesh. Protecting your privacy is not just a policy requirement for us — it is a core responsibility.

This Privacy Policy applies to the 22bd bet website, mobile app, and all related services. By registering on the site, you are considered to have agreed to this policy.

2 What Information We Collect

22bd bet collects various types of information — some provided directly by you, and some collected automatically. Full details are outlined below.

A) Information You Provide:

• Name, date of birth, and gender
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• Bank account details (where applicable)
• Contact information provided to customer support

B) Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• How long you spent on the site and which pages you visited
• Gaming Activity & Betting History
• Deposit and withdrawal transaction details
• Cookies & Local Storage Data

3 How We Use Your Information

22bd bet uses your information only for specific, legitimate purposes. The table below clearly outlines what those purposes are.

22bd bet will never use your information for any purpose not stated in this policy. You will be notified separately before your data is used for any new purpose, and consent will be obtained where required.

4 Data Sharing & Disclosure

22bd bet does not sell your personal information to third parties. In certain limited circumstances, some data may be shared.

• Payment Processors: Only the information necessary to process transactions is shared with payment services such as bKash, Nagad, and Rocket.
• Law Enforcement Agencies: We may be required to provide data in response to a valid court order or request from a government authority.
• KYC Verification Provider: Only the minimum necessary information is shared with licensed verification agencies for identity verification.
• Fraud Prevention: Data may be shared with security partners if investigation of suspicious activity is required.

5 Cookie Policy

22bd bet uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

Types of cookies used by 22bd bet:

• Essential Cookies: Login sessions and security tokens — the site cannot function properly without these.
• Functional Cookies: Remembers language preferences and theme settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Security Cookies: To detect and prevent fraudulent activity.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.

6 Data Retention Period

22bd bet retains your information only for as long as necessary. All data is kept while your account remains active.

• General profile information may be retained for up to 3 years after account closure.
• Financial transaction records are kept for 5 to 7 years in accordance with legal requirements.
• KYC verification documents are retained for up to 5 years after account closure.
• After the designated retention period, data is permanently deleted.

7 Your Rights

As a 22bd bet member, you have important rights over your personal information. We fully respect and uphold those rights.

• Right to Access: You may request details of what information we have collected about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be temporarily paused.
• Right to Data Portability: You may request a copy of your information in a structured format.
• Right to Object: You may object to your data being used for specific purposes.

To exercise any of these rights, please contact our support team. Requests are typically responded to within 30 days.

8 Children's Privacy

22bd bet is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age is verified at registration, and confirmed through ID documents during the KYC process. If data from a minor is collected inadvertently, the account will be closed immediately and all associated data will be deleted.

9 Third-Party Services & Links

Select third parties work with 22bd bet, including payment gateways, game software providers, and security service providers. These partners may have their own privacy policies.

• Payment service providers are not directly under 22bd bet's control, but they adhere to their own security standards.
• Game software providers may process gameplay data, but personally identifiable information is not shared with them.
• Analytics tools use anonymized data only.

22bd bet is not responsible for third-party privacy practices, but we only work with trusted and verified partners.

10 Security Measures

22bd bet applies industry-leading security measures to protect your information, covering both technical and organizational levels.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• All data is stored in encrypted form in our database.
• Regular security audits and penetration testing are conducted.
• We recommend keeping two-factor authentication (2FA) enabled on your account.
• Automatic alerts are sent for suspicious logins or unusual account activity.
• Staff access to data is restricted to the minimum necessary.

11 Policy Changes

22bd bet may update this Privacy Policy from time to time. Revisions may be made to meet legal requirements, reflect changes to our services, or improve user protection.

• For significant changes, a notification will be sent to your registered email or posted on the site.
• Updated policies take effect from the date of publication.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy are available on request through our support team.

12 Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our support team. We're always here to help.

• Email: [email protected]
• Support: 7 days a week, 24 hours a day
• Response to privacy requests: within 30 business days